Below you will find answers to some of the most commonly asked questions that we hear.
What rides can an adult do?
Titanic, Flusher, Spinning disk, Slides (not including ‘foam pit slide’), See saw, Vertical Roundabout, Sand pits, Magic roundabout, It’s a knock out, Pyramid slide. Munch ball, (Inflated) Bull, Dungeon, Catacombs, Trail
i.e. everything apart from:
Super bowl, All Barrels, Surf Rider, UFO, Skipper, Rock N Roller, Gladiator, Zombie Trap, Skittle Alley
I need to help my toddler / autistic child.
If the child needs assistance there is a member of staff on most of the restricted rides. However if a child is not confident of his ability he should refrain from that ride/challenge.
I always go on the rides with my kids
In the interest of safety both for the children and parents we are obliged to introduce these restrictions. Too many adults are physically unprepared for our rides (these rides are designed for young people and cannot be modified to accommodate those who are not “match fit”)
But I am fit
– You could still fall on a child causing injury to the individual.
Can a toddler still have an upgrade?
No. Even with an adult, toddlers are still at an increased risk on these restricted rides. We feel it would be foolish of us to add a potentially non “match fit adult” to the ride when the aim is to reduce that risk.
We are a youth group who come every year?
They have their own insurance.
I am a teacher. What am I free to use?
If you pay for an adult ticket you can use all the adult rides.
If you have chosen not to pay then you are not permitted to use any equipment.
Can we bring the dog with us?
Sure, but kept on a lead at all times. And clean up after your dog please.
Do you open in bad weather?
When it comes to rainy days, we remain open! The only time we won’t open is in particularly bad snow or in violent storms, but we always post closure information on the website and across social media in such cases.
I should stress closure is extremely rare, but if you are unsure, then why not ask one of our friendly Twitter team
here, find us on facebook, or give us a call on 01244 336084 to double check.
Q. How long does it take to go round the Trail?
A.There are two parts to the Crocky, The Trail and the Park rides. Most people spend between one and a half and two hours on each. We advise people to allow for around four hours.
Is there public transport from Chester?
Yes, the 41, 41A and 41B buses from Chester railway station to Waverton Shops, then a 10 minute walk.
Are there any changing rooms?
Yes, changing rooms are available at the Crocky Trail.
What time do the gates close?
The entrance gates are locked at 5.20 p.m, 5pm in winter. Last admission to the Crocky Trail is 3pm at this time of year. Rides last call 4.45pm.
Is The Crocky Trail suitable for very young children?
Clearly some rides are not suitable, however there is a great variety of attractions at the Crocky that are perfect for the younger kids. Under 5s are free entry anyway, so there’s nothing to lose!
What footwear should I wear?
Footwear with a good grip is necessary and footwear with ankle support is advised for older visitors (ie Walking boots). Do remember that our English Summers can be wet, so a change of clothing (and footwear) is a great idea. You can find more about what to wear in our blog article here. Don’t wear sandals or any open-toed footwear.
Do I need to pay if I’m only watching?
Yes. Like all theme parks, zoos, National Trust Homes, you are paying for entrance to The Crocky Trail, a mile and a half of gorgeous countryside along a stream full of entertaining bridges, tunnels, and obstacles for the children. The added bonus of you using the rides and attractions at the start of the trail is optional for you.
For full details/explanation see http://www.crockytrail.co.uk/crocky-trail-chester-pricing-2017/
Adult Trail tickets are only £9.
Young Adult Passes are £14.
The Trail has been devised with varying degrees of participation in mind and if members in your party want to stroll around the trail and avoid the obstacles, they can do. Likewise there are plenty of areas to sit down and relax.
Is the Crocky Trail suitable for school parties?
Yes, we get lots of groups (big and small) from schools. Please get in touch with us here for more information.
Do we have to book before we arrive?
You do not need to pre-book, however, you might like to arrange to book and pay before you arrive if that is more convenient for you. And you may get in and park quicker. There are also many discounts and deals available throughout the year only available online. These are not usable on the gate, ever. You can book your tickets online here.
Is there car parking available?
Yes, we have a large car park which is completely free for all visitors. The car park is conveniently located right beside the start of the trail, and it’s easy to access the car park should you wish to return to your car for anything. (Picnic for example, change of clothes, hot flask!)
When are you open?
We are open every day from Easter through to Halloween and weekends and school holidays throughout winter.
If you are at all unsure, ask one of our friendly social media team, or give us a call to check. You can find out more opening information here.